Frequently Asked Questions

Welcome to the Merry & Bright at Martini Town FAQ section! Here, you’ll find answers to our most commonly asked questions about the event, including ticket information, activities, accessibility, and more. We hope this helps you prepare for a memorable holiday experience. If you don’t see your question here, feel free to reach out—we’re happy to assist!

Our event is located on a Film Backlot at 1123 272 Street in Langley, BC. This means that Merry & Bright takes place entirely outdoors so please make sure you dress for the weather.

Yes! Martini Town is a functioning studio backlot decorated to resemble a New York street, a courthouse, a retro diner, a small town, and more. When we’re not welcoming guests to Merry & Bright, real movies, commercials, and TV shows are made here. You might even recognize parts of Martini Town as backdrops to some of your favourite productions.

Many guests visit with walkers, wheelchairs, and motorized wheelchairs. These devices work best on our wide, paved film streets and some wider sidewalks.

Martini Town is a working film set with raised curbs and areas of artificial turf. Some sidewalks have limited ramp access or no ramps at all, so certain shops, storefronts, and seating or heater areas may be difficult or inaccessible for some guests.

Accessible parking on packed gravel is beside the entrance, and a step-free accessible portable washroom is available.

Service animals are welcome; emotional support animals are not permitted.

Please contact hello@merrybright.ca before booking to discuss your accessibility needs—we’re happy to help.

Do you provide or rent mobility aids?

No, Merry & Bright does not provide or rent mobility aids, including wheelchairs, walkers, or mobility scooters. Guests are welcome to bring their own.

While we strive to make Merry & Bright accessible to everyone, please be aware that Martini Town is a working film backlot, and some areas may present accessibility challenges due to uneven surfaces, transitions between surfaces, and outdoor conditions.

Guests using wheelchairs, walkers, or mobility scooters may require assistance navigating certain areas, particularly during wet weather.

While Merry & Bright has participated in the Access 2 Card program in previous years, we will not be participating in the program for the 2026 season and do not offer a separate disability admission rate.

Merry & Bright is designed to be welcoming and accessible to guests of all abilities. If you have specific accessibility needs or questions about visiting the event, please email us at hello@merrybright.ca. We’re happy to provide information about the site and help you plan your visit.

This event is suitable for all ages — from toddlers to grandparents — but please note that we do not offer child-specific activities or a dedicated play area. The wide pathways throughout Martini Town provide plenty of room for strollers, wheelchairs, canes, and walkers, making the experience accessible and enjoyable for everyone.

To ensure the best guest experience, all tickets must be purchased online in advance using a computer or mobile device. While same-day tickets may be available if capacity allows, tickets are not sold at the gate.

Once you’ve purchased your tickets, they will be sent to you by email. Please check your spam/junk folder if they don’t land in your inbox right away. Tickets can be printed or shown on your phone.

It is highly recommended to purchase tickets well in advance — especially during peak dates and time slots. Merry & Bright tends to sell out fast.

If a particular time slot or day is marked as “sold out,” it means that we’ve reached capacity, and we cannot sell any more tickets in person or at the gate. Please note that we do not offer gate sales at any time and guests without tickets will not be admitted.

No. Tickets purchased through resellers, social media platforms, private messaging apps, or unofficial websites may be invalid, duplicated, or fraudulent and cannot be honoured at the gate.

To ensure entry, always purchase tickets directly from our official site.

As per our Terms and Conditions, tickets are non-refundable. However, with 24 hours notice and subject to availability, you can exchange your tickets for a different date or time using Ticket Tailor’s self-serve option. If you’re unable to attend, you’re also welcome to give your ticket to a friend or family member.

Yes! We offer a convenient self-serve ticket exchange option through Ticket Tailor. As long as tickets are available, you can easily reschedule your visit to a new date or time. Please note, 24 hours notice is required for any exchanges. Click here to exchange your tickets.

As an outdoor event, Merry & Bright will remain open in rain, snow or sun. In fact, a bit of winter weather tends to add to the atmosphere.

That said, we always prioritize your safety and in the event of dangerous weather, we may have to close temporarily. Please keep an eye on our social media accounts and your inbox for updates. If we do have to close for safety reasons, you will receive a voucher to reschedule for a time of your choice subject to availability.

Free on-site parking is available but limited. Please carpool with your group to ensure there is enough space for all guests. Parking on 272nd Street is prohibited.

Martini Town is not accessible by public transit but you can still visit without a vehicle of your own. The nearest bus stop — serviced by the 503 bus — is located at the intersection of Fraser Highway and 276 Street. If you take this route, we suggest catching a taxi, Uber or Lyft the rest of the way to Martini Town as it is only a 5-minute trip. Please note that there are no sidewalks on 272 Street so we strongly advise against walking from the bus stop.

Yes! There will be plenty of food and drink options available throughout Merry & Bright.

Our on-site café will be serving hot beverages, and we’ll have multiple food vendors offering a variety of options, including smoked meat from Texas Smoke, mini donuts, Mediterranean food, hand-cut French fries, and sushi tacos from Taco Nori, with more options available throughout the event.

Outside food and beverages are not permitted. Guests are welcome to bring an empty reusable water bottle, and a complimentary water refilling station will be available on site.

Please note that food vendors and menu offerings are subject to availability and may vary by event date.

Yes! New for 2026, Merry & Bright will offer a selection of alcoholic beverages, including local craft beer from Barnside Brewing, cider from Fraser Valley Cider, wine, canned cocktails, and festive favourites like mulled wine and Baileys hot chocolate.

We encourage all guests to enjoy responsibly and strongly recommend that every group plan ahead with a designated driver or arrange alternative transportation. Our goal is to ensure everyone has a safe and memorable holiday experience!

Yes! Merry & Bright offers a great selection of vegan and vegetarian options. Our new Mediterranean Grill features delicious plant-based dishes, including grilled vegetable wraps, Mediterranean bowls, hummus, and more. Taco Nori also offers vegan and vegetarian choices. Be sure to ask the food vendors about your dietary preferences, as some dishes can be modified to accommodate your needs, even if those options aren’t listed on the menu.

Yes! Gluten-friendly options will be available at Merry & Bright. We encourage guests to speak directly with our food vendors, as some dishes can be modified to accommodate dietary needs, even if those options aren’t listed on the menu.

Please note that our vendors do not operate strictly gluten-free kitchens, so we cannot guarantee against cross-contamination. Guests with celiac disease or severe gluten sensitivities should discuss their dietary requirements directly with the food vendors before ordering.

Photos and videos are not only allowed but encouraged! In fact, a number of last year’s guests got dressed up to capture a once-in-a-lifetime shot. Please feel free to spread the magic far and wide — and don’t forget to tag us if you share on social media using #martinitown. Both cameras and phones are permitted but we ask that you leave your tripods and drones at home.

Yes, you are allowed to take photos at Martini Town with a professional-grade camera. However, we do ask that you leave your tripods at home to help keep the pathways clear for all of our guests.

For the safety and comfort of all guests and staff, pets and emotional support animals are not permitted at Merry & Bright. This applies to all your four-legged friends—yes, your cat or pet monkey needs to stay at home, too!

Registered service animals are welcome.

Yes, we will have standard film crew trailer restrooms — with electricity and running water — plus a wheelchair-accessible restroom.

The gates to Martini Town close at 9pm sharp but guests who are already inside may stay and enjoy the festivities until 10pm. Please be sure to arrive during the time slot printed on your ticket.

Santa welcomes guests in the gazebo on public event days from November 20 through December 23, from 3:30–8:30 pm. Check the schedule for open dates.

Santa will be stationed in the gazebo, watching over his sleigh and reindeer. If you’d like to visit him there, Santa’s helpers will be available to take a photo using your camera or phone.

Yes! Merry & Bright features live holiday entertainment throughout the season, including talented local solo musicians, duos, and our returning trio, The Dimes! You’ll also find festive character performances and appearances by the mischievous Green Grouch. Check our entertainment schedule for performance times and updates as new acts are added.

Yes, you can! We’ve handpicked several local vendors to appear at Market Lane. We’ve also expanded this area for 2026 so you’ll have plenty of businesses and artisans to explore.